I’m unable to access the Pre-designed Templates – tagDiv Cloud Library.
The plugin is activated. I go to the menu and click add new but templates don’t load. I get this error:
“Invalid reply from server endpoint.”
Hello,
This issue has been discussed already here: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-50/
Let me know the results!
Thank you!
Hi,
I checked my configs but it still gives me that error. This is when I try to add new from the admin dashboard -> Cloud Templates -> Add Template
Below are the current stats. Is there anything else I need to check?
System Status
PHP Version 7.3.2
WP Memory Limit 256 MB
PHP Execution Time 300
PHP Max Input Vars 5000
Hello,
That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if the problem persists, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
