Hi,
I have problem with loading Cloud Library.
When I want to add a new template, it stays in the state “Loading teplates…”.
Hello!
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
I’ve tried all that before – did not help.
In version 11.4.3 you added – License Management System. This system is not working properly on my site. Lists the error: An issue has been encountered while trying to validate your license key.
I have a new license key and it is not used on other site.
Hello!
We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
