Cloud library not working

Posted in: Newspaper
Post count: 9

(invalid response from server)

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Hello @BrinjalCode !

It seems that something in your server settings is blocking the process.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer & Cloud Library
2. uninstall (delete) TagDiv Composer & Cloud Library
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer & Cloud Library
5. activate TagDiv Composer & Cloud Library
6. clear cache (if a cache plugin is present).

Thank you!

Post count: 9

thanks its done

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Hello,

I have the same problem, I have tried what you have indicated several times; but I always have the loading in loop.
*admin.php?page=tdb_cloud_templates

I managed to import a demo, it worked, but now that I want to import for the mobile version, impossible to access cloud library

Could you please help me?

https://i.imgur.com/ORgSpZv.jpeg

I have also followed the prerequisites for nginx.

  • This reply was modified 3 years by teractu.
Post count: 3

i have same situation…T^T

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this cloud lib is troubling on every plugin import

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I have the the same issue…

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I’ve tried all the suggestions but unfortunately it is still stuck on the black loading screen when trying to import a template.

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Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)

Same issue, tried everything – from deactivating – clearing cache – no avail

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The problem seems to have been solved on the server side of tagdiv. Thanks

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yes, the problem hast beend resolved, remotely. Thanks.

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Hi,

We are very sorry, it seems that there were problems with the server. Please let me know if the problem persists.

Thank you!

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