Hello @BrinjalCode !
It seems that something in your server settings is blocking the process.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer & Cloud Library
2. uninstall (delete) TagDiv Composer & Cloud Library
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer & Cloud Library
5. activate TagDiv Composer & Cloud Library
6. clear cache (if a cache plugin is present).
Thank you!
Hello,
I have the same problem, I have tried what you have indicated several times; but I always have the loading in loop.
*admin.php?page=tdb_cloud_templates
I managed to import a demo, it worked, but now that I want to import for the mobile version, impossible to access cloud library
Could you please help me?
https://i.imgur.com/ORgSpZv.jpeg
I have also followed the prerequisites for nginx.
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This reply was modified 3 years by
teractu.
I’ve tried all the suggestions but unfortunately it is still stuck on the black loading screen when trying to import a template.
Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)
Same issue, tried everything – from deactivating – clearing cache – no avail
yes, the problem hast beend resolved, remotely. Thanks.