Cloud Template Bug: Raw HTML Error

Posted in: Newspaper
Post count: 364

Hi, I tried to adapt a post single cloud template and it is all good but as soon as I add an RAW HTML Element (I only tried to place an div and in a second szenario I tried to place an shortcode) it creates the following Error:

Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

It seams to be a general Bug. Please check and fix.
Thanks!

Post count: 21065

Hello!

For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exist.
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

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