When I install cloud template, swhoing this massage [ { “type”: “AJAX ERROR”, “message”: “Invalid reply from server endpoint.”, “debug_data”: { “endpoint”: “td-cloud-library/new_template”, “request”: { “readyState”: 4, “responseText”: “{\”code\”:\”internal_server_error\”,\”message\”:\”<p>There has been a critical error on your website.<\\/p><p>Learn more about debugging in WordPress.<\\/a><\\/p>\”,\”data\”:{\”status\”:500},\”additional_errors\”:[]}”, “responseJSON”: { “code”: “internal_server_error”, “message”: “<p>There has been a critical error on your website.</p><p>Learn more about debugging in WordPress.</p>”, “data”: { “status”: 500 }, “additional_errors”: [] }, “status”: 500, “statusText”: “error” } } } ]
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
