Cloud Templates Do Not Download

Posted in: Newspaper
Post count: 8

Am unable to download a template from the TagDev cloud since the introduction of the Cloud Templates feature. I Thought that maybe it was a beta issue but with the release of Newspaper v 9. Am still unable to gain access to any of the templates available.

The load meter only goes to the middle and freezes without assets getting uploaded to our end.

What seems to be the problem?

Cheers

Post count: 23312

Hello Kristo Noir,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Clear all the caches, remove all of the untested plugins and check the results.

Thanks.

Post count: 8

I did the corrections from the document you provided but still have the same issue:
here is a screenshot:
After this alert, the download ceases to continue.

Thank you

https://drive.google.com/file/d/1cLMnoYnQwIubGhXXfGhkagQ9kD5lJvPe/view?usp=sharing

Post count: 23312

Hello Kristo Noir,

Will this error happen for another template or only for this Fitness Blog Footer template? Did you have tried? I have tested on my side and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/S454Vl8Zd9 If the problem persists, please check the Server upload permissions to be correctly set up and also, the system status requirements to be right increased according to our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Post count: 8

It happens to each template I tried to download.
I’ve tried to download many templates and it pauses after that notification pops up.
I tailored the system status according to the guide and these are my stats
post_max_size = 500M
upload_max_filesize = 500M
memory_limit=500M
max_input_vars = 5000
max_execution_time = 18000

Post count: 23312

Hello Noir,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) FTP and CPanel access so we can take a closer look at your setup page. Also, before sending this email, please make a full back-up to your database, remove all of your untested plugins, clear all the caches.

Thanks for the message!

Post count: 8

FYI: A bit late in my response but I figured out the problem and hopefully this could help others with a similar problem:

Change Image Editor Library Used by WordPress
WordPress runs on PHP which uses two modules to handle images. These modules are called GD Library and Imagick. WordPress may use either one of them depending on which one is available.

However, Imagick is known to often run into memory issues causing the HTTP error during image uploads. To fix this, you can make the GD Library your default image editor.

You can do this by simply adding this code to your theme’s functions.php file or a site-specific plugin.

function wpb_image_editor_default_to_gd( $editors ) {
$gd_editor = ‘WP_Image_Editor_GD’;
$editors = array_diff( $editors, array( $gd_editor ) );
array_unshift( $editors, $gd_editor );
return $editors;
}
add_filter( ‘wp_image_editors’, ‘wpb_image_editor_default_to_gd’ );
$editors = array_diff( $editors, array( $gd_editor ) );
array_unshift( $editors, $gd_editor );
return $editors;
}
add_filter( ‘wp_image_editors’, ‘wpb_image_editor_default_to_gd’ );
After adding this code, you can retry uploading files using the media uploader. If this doesn’t solve the issue, then you can remove this code and try other methods described in this article.

Using The .htaccess Method
This method allows you to control how Imagick uses server resources. Many shared hosting providers limit Imagick’s ability to use multiple threads for faster image processing. However, this would result in you seeing the HTTP error when uploading images.

An easy fix is to add the following code in your .htaccess file:

1
SetEnv MAGICK_THREAD_LIMIT 1
This code simply limits Imagick to use a single thread to process images.

We hope this article helped you fix the HTTP error during media upload in WordPress. You may also want to see our WordPress troubleshooting guide as well as the ultimate list of most common WordPress errors and how to fix them.

Post count: 23312

Hi Kristo Noir,

Thank you for your message! This explanation might be very useful for other users who encounter this problem. We can take this into account!

Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)
The forum ‘Newspaper’ is closed to new topics and replies.