How can the images from the Header templates, be imported with the template?
When the Garden Pro Header was imported, none of the images were imported with it. This makes it more challenging since you cannot see the layout.
Please see the screen shot here below: Note there are no images with this Garden Pro Header template.
How can all the content and images be imported with template?
Hello,
That image is from the content, the type of header is overlay, so you need to set an image on the row -> https://i.imgur.com/cBg7qCn.png -> https://i.imgur.com/W4KGkqU.png
Thank you!
Hi Anamaria,
Can I get more direction? How do I get the correct screen to appear so I can set an image on the row?
Your screenshot has a section called “Zone Specific Parameters”
Your Screenshot is the top image. My screenshot is the bottom image.
How do I get the Zone Specific Parameters option on mine?
Hello @stringbenderb5!
Please check this video: https://www.screencast.com/t/vXfsxyhYx17
Hope that helps you!
Thank you!
Hi,
The header video isn’t quite what I am trying to do.
Can you please watch this short video for a better explanation.
<iframe width="560" height="315" src="https://www.youtube.com/embed/4vs3ibHKAWI" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
Hello @stringbenderb5!
Then you can import the whole homepage or the hero section : https://www.screencast.com/t/qPvGlfiK
Hope that helps you!
Thank you!
Ok, Thanks
Can you now please watch this short video and teach me how to fix new issue?
<iframe width="560" height="315" src="https://www.youtube.com/embed/8UMTlwCoMzA" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
Hello @stringbenderb5!
Make sure the image has the size 1920 X 1080. You can also choose stretch row and content.
Thank you!
Bettina Thank you so much for your help.
Can you please watch the 3 short videos below and teach me how to fix
those issues?
How can there be a Hero Background Video with overlay and text above it, that is optimized for Desktop, Laptop, Tablet, and Mobile?
How can these tabs be created in TagDiv?
Header:
Hello @stringbenderb5!
1. You can change the size of that text responsively for every viewport from here: https://prnt.sc/TfZ_b0rFDbAR
There is actually a recycle bin basket for every element, also for an empty space if you just look carefully(click on Empty space text and you can see it and delete it): https://www.screencast.com/t/wFYdqgpo6pT
2. Unfortunately, we do not have any element in order to achieve this, sorry.
3. Yes, but you need to set up the normal header to be transparent and also a sticky header with the colored background. Check this video: https://www.screencast.com/t/ZjYUuWT8QzS
Thank you!
Hi Bettina,
Please see below
Can you please watch this short video and teach me how to fix?
Hello @stringbenderb5!
You should select the element and not the row to see the options to change the font there, so if you set up the font on every viewport(lower size) for every element, then it will look better on every viewport.
Access the mobile viewport there and set from 25 to 0, so the padding will be removed from mobile. Just select the value and set it 0 as here: https://www.screencast.com/t/ghaoAsDssb
Let me know the results.
Thank you!
My website isn’t showing a feature that your video shows.
Can you please look at this short video and let me know how to fix?
Thanks
Hi stringbenderb5, this situation is because you are using an old theme version, probably 10.3 and the last one is 11.4.1, so my recommendation is to make a full backup for your website and database and update the theme. Please make it via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://i.imgur.com/DLm726y.png
Thank you!
Hi,
Can you please watch this short video? There is still an issue.
Hi stringbenderb5, this is the first time when a users use the last theme version, but do not have all the options. Can you please let me know how was the update made?
Also, if you agree I will like to investigate this situation, for this please make a full backup for your website and database and please contact us via email at contact@tagdiv.com and please provide wp-admin and include the link of this in email to can identify you.
Thank you!
How was what update made?
Calin, if you can fix the header to be sticky on desktop but not disappear on mobile that would be great. I would need a time window in which you would be doing this. Is that possible?
Hi stringbenderb5, I just notice something and I think that I know why the options are not looking like for us. You need to edit the homepage with tagDiv Composer and then access the manager, after that the options should be there. In you video I think that you edited directly the cloud header, and that option (for sticky header) is displayed only when you are on a page or cloud cloud template where the header is assigned.
-> https://i.imgur.com/QoxELa8.jpg -> https://i.imgur.com/gBl3D4x.jpg
Thank you!
