Cloud templates not importing

Posted in: Newspaper
Post count: 1
Ann
#334375
Mar 5, 2020 at 6:42 am

Updated to v10.3 however now I can’t import template or section from cloud into my homepage. Also won’t upload photos and shows this error message: Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
when editing with TD Composer.

Thanks in advance. Ann

  • This topic was modified 6 years by Ann.
  • This topic was modified 6 years by Ann.
Post count: 35449
Calin
#334512
Mar 5, 2020 at 5:44 pm

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

This could be a plugin conflict so please try to disable all plugins before attempting to install the theme plugins. Most likely there is a plugin causing the conflict.

If there is still a problem, please provide a link to your website where I can check this problem.

Let us know the results!
Thank you!

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