Hello,
I am having a strange issue with the theme, whenever I activate a multilanguage plugin like Polylang or WPLM my cloud templates for the Footer and Header vanish. When I try to create new ones nothing happens. When I deactivate Polylang the templates show up even the ones I tried to create but did not appear when the plugin was active.
Please advise how to fix this behaviour.
Thank you for your time and help on the matter.
Hi greenleads_bg,
I just made a test using the WPML and the settings from our documentation https://forum.tagdiv.com/using-theme-translations-together-wpml/ and for me it seems to look normal.
Please make sure that all settings are set like in our guide and in case that the problem persist, please let us know.
Thank you!
Hello,
While with WPML we had some better results, we still ended up losing translations and had issues with the overall setup.
We tried to make the setup with Polylang, but the cloud templates simply do not work when the plugin is activated. From what I see on other topics, seems cloud templates are not ideal for multi-language setups. Is there a workaround to make the theme work with Polylang?
Hi greenleads_bg,
Normally when we update the theme we have a list of tested plugin and we test the update with those plugins, unfortunately, the Polylang is not one of them -> https://i.imgur.com/opfzZvm.png but as I remember there were some users that used it with the Newspaper theme (maybe after the theme update this to be no longer compatible).
Maybe for the Polylang you’ll need to use the string translate https://polylang.pro/doc/strings-translation/ to translate the cloud templates.
Thank you!
