Cloud Templates plugin problem

Posted in: Newspaper
Post count: 54
Koznazna
#276346
Feb 10, 2019 at 7:49 pm

Hi,
For some time, I have a problem with the Cloud Templates plugin. When I click in the control panel: Cloud Templates, I see only: https://www.SITE.com/wp-admin/edit.php?post_type=tdb_templates (blank page),
and that’s all. I can not make a new one, I can not see old …
What’s the problem? Theme updated.
(Site is: https://www.koznazna.com)
Thanks

Post count: 20685
Simion C.
#276552
Feb 11, 2019 at 3:10 pm

Hi,

You could start by checking if the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
We recommend a value of 256M for the wp-memory, which should be enough for most websites. If you already checked this, the next step to investigate would be plugins. Deactivate them all except theme plugins and check again.

In case you already tried these suggestions, send us an email at contact@tagdiv.com and provide admin login, cPanel will also be helpful. We will take a look. Include a link to this topic in the email.

Thanks

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