We cannot figure out how to translate the Cloud Templates. This is what we read on the documentation https://forum.tagdiv.com/using-theme-translations-together-wpml/ but this is what we see on the actual theme https://snipboard.io/ecQ5sW.jpg. Most probably the documentation is about an older version of the theme. How is it possible to translate the footer template?
Hello!
It should be the same, also in the new interface Cloud Templates. Check if you have the language up, switch it and try to edit the template with the TagDiv Composer. Let me know the results!
Thank you!
Hello.
Thank you for the reply, although it is not useful. If it actually was the same as you suggest, this support topic would not exist. This is why I posted the link to the documentation and the screenshot, to show that it is NOT the same.
Back to the problem now…
Cloud templates are already set to TRANSLATABLE in WPML Settings (as in documentation step 1): https://snipboard.io/CeafwI.jpg
There are already cloud templates in Language1 which are working fine: https://snipboard.io/ecQ5sW.jpg but there is no button to add a translation to the templates, as shown in the documentation.
When I switch to Language2 there are no templates at all: https://snipboard.io/D5W8ho.jpg
Hello!
We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
Same issue, see also this thread:
https://forum.tagdiv.com/topic/wpml-translate-templages/#post-448619
Is there a solution already?
Thx
Hello dkeller, please check the answer from -this topic -> https://forum.tagdiv.com/topic/wpml-translate-templages/#post-448647
Thank you!
