When using TagDiv Composer, none of the color selectors are working. For example, here I have clicked on the ‘Background Color’ square which should pop up the color selector but instead just pops up a small text field that doesn’t seem to respond to any input.
The Background Opacity option also just functions like a small text box; it isn’t clear what values to put in there to change it.
This same issue is present on all elements and all pages.
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This topic was modified 4 years by
muterobert.
Hello @muterobert!
Please provide a video with the issue, so I can check it too. Please try to force refresh the page(CTRL + SHIFT + R) before.
Thank you!
Force refresh didn’t fix the issue. Here’s a video of the issue:
Hello @muterobert!
Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Thanks Bettina,
I disabled all plugins except for tagDiv Composer and tagDiv Cloud Library, and did a force refresh. The issue still persists.
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This reply was modified 4 years by
muterobert.
Hello @muterobert!
Please make sure you use the latest update of the theme and plugins.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let me know the results!
Thank you!