i have tried to use column text element to insert some shortcodes into a page, but it is not saving at all,
all contents will be lost if i close the editor popup,
see attached video:
https://nc.arad.co/s/cSXDcHnkxz4SYE2
Newspaper 11.4.1 + WP 5.9 + PHP 8.0.15
Hello,
You have 404 error -> https://i.imgur.com/UQn6Jbg.png so please check this topic to solve it -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ -> https://www.siteground.com/kb/403-forbidden-error/
Also, please try to use the main theme.
Thank you!
that is a theme error , editor-style.css?wp-mce-49110-20201110
not exist in child theme i’m using, it has to be handled by the newsletter theme loading that file from correct location
Hi,
So you use child theme? if yes, please try the Newspaper main theme and see if the problem persists.
Thank you!
Hi,
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.
Thank you!
