Hello, when i try to edit “Column text” Element, it open window for edit content, but not load content.
As you can see in image there is a load spinner icon but any content. I can’t make any changes on existing element and same thing when i insert new “Column text” element.
Can you help me to fix?
Thanks
https://www.screencast.com/t/IChLHg0t
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
i can’t understand, but i can’t make andai changes to my page. Can you help me?
How can i send you login access for enter to my website and check issue?
Thanks
check attachments for errors… error in console say that there are some js issue into td composer plugin folder.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
