Comment enabled on a post but comment area not showing for readers to comment

Posted in: Newspaper
Post count: 105
dessy1991
#381249
Dec 31, 2020 at 10:18 pm

I have enabled comment on this post: https://www.netsportworld.com/football-predictions/predictions/
But the comment area is still not displaying for readers to comment.
https://imgur.com/QSxj0f6
How do I resolve this

Post count: 21065
Bettina
#381359
Jan 4, 2021 at 2:18 am

Hello!

This happens because you have in settings > discussion check the box for automatically closed comments after a set numbers of days -> https://www.screencast.com/t/96CzDYJIrl please uncheck the box and save the settings, after that clear all cache and see if there is still a problem ( the “Comments are closed” text should disappear and comments will open again ).

Thank you!

Post count: 105
dessy1991
#383702
Jan 19, 2021 at 7:58 pm

I have made the changes you suggested above but the comment box is still not showing

Post count: 21065
Bettina
#383782
Jan 20, 2021 at 1:08 pm

Hello @dessy1991!

First, you need to look for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, check these links documentation: https://forum.tagdiv.com/enabledisable-comments/ ; https://wordpress.com/support/comments/
Hope that helps you!

Thank you!

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