Comments not showing

Posted in: Newspaper
Post count: 240

I am using an influencer post template (58?). There’s a comments section that shows in preview but it doesn’t show when the template is applied to a post. No comment box at all.

Post count: 27744

Hello,

Please make sure that the comments option from Theme Panel is enabled => https://forum.tagdiv.com/enabledisable-comments/ and you have set to allow the comments on the posts, edit the post and in a post is a setting -> Discussion => https://www.screencast.com/t/EZhoy8Uj.
Also, you need to edit the single post template with tagDiv Composer and add the Single Post Comment from tagDiv Composer.

Hope this helps you!

Thank you!

Post count: 240

Comments show on the current template (and have for years). But they don’t show when testing this new template. When I switch back to default template #7, they show. When I switch to the new influencer template, they do not show.

Post count: 27744

Hello,

As I said above, you need to add the element in single post template called “Single Post Comment” from tagDiv Composer, like this https://we.tl/t-gzVKdheLY4

Hope this helps you better!

Thank you!

Post count: 240

This link is useless.
https://wetransfer.com/downloads/419ae29a2875bfe567f5a03bc994937620210426153351/c96bf6

Can you please check the influencer template to see if what you’re saying is already there? If not, why is there a comments section that doesn’t work?

Post count: 27744

Hello,

I made a test with the influencer template and looks fine => https://www.screencast.com/t/8c1r1MBH4R
Also, please make sure you have this option enable from Theme Panel-> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/5Q0FvdDYpSjQ

Thank you!

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