Conflict between mobile plugin and tagDiv Composer

Posted in: Newspaper
Post count: 90

Hello,

I had requested some info on bypassing mobile plugin here

I can do that, but when I do it, the theme breaks that post’s responsive or mobile theme.

Check the mobile version here: https://nasonga.com/e-learning-advantages/

When I completely disable the mobile plugin, it shows fine as expected. I have cleared the cache and disabled all plugins until I identified the problem only happens when I bypass the mobile theme.

Post count: 21065

Hello!

Please make sure you have the latest update of the theme 11.5.1 and plugins.
Try to reinstall both plugins like: disable, uninstall(delete), clear cache (if cache plugin exists), install, activate, clear cache (if cache plugin exists).

Thank you!

Post count: 90

But I mentioned I did all these.

Post count: 21065

Hello!

If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Post count: 90

The problem is still there, and it is a bug.

Here is how you can recreate it on your end.

Install the mobile plugin.

Create a template for a post or any template.

On Gutenberg, disable the mobile plugin as indicated by Calin. View the page, and it will show as I described.

Unfortunately, I cannot give out the website credentials.

I have checked on an a test website and it is the same.

Post count: 21065

Hello!

I’ve tested on my end as you suggested, but I do not have any issues.
Do you use AMP?

Thank you!

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