Hello team,
I have created several video articles, but the category does not show any small image of the video or anything similar, it remains blank:https://cutt.ly/fV0NpbN
Is there any way to fix this automatically? That is, without having to add one by one, a featured image.
Hello,
I think the problem is created by LiteSpeed CSS -> https://i.imgur.com/tut5H7e.png
Please diable the plugin, clear all cache, and check the results.
Thank you!
I have deactivated the cache plugin (Litespeed cache). I have deleted the cache folders, but the problem is not solved.
Is there anything else I should do?
Hello,
This is strange because I saw you have a thumbnail for posts with a video -> https://i.imgur.com/XyHlXEK.png.
Please go and edit a video where the thumbnail is not displayed and check if you have the featured image generated; also, please update the post and see the results.
Thank you!
That is the problem. They are video articles, why do you have to insert a featured image for each video article?
How can you make the video the featured image?
Hello,
Please check this article https://forum.tagdiv.com/featured-image-or-video/, the featured image is generated after you add the link for featured video.
If you like, we can take a look and let’s try to help you.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Mail sent, thanks,.
