Hi, I’ve got many problems with tagDiv.
1. In Single Cloud Template – Travel PRO i try do upload from library an image on sidebar (image Ad tab), and it shows:
“Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
Why? Let me know, thanks
I’m using the latest version of theme v10.3.4 and the child theme 9.0c.
I follow the guide about requirements.
I can’t upload In Single Cloud Template – Travel PRO from library an image on sidebar (image Ad tab)…the error is the same.
How can I do?
2. I’m Using also Wp bakery, beacause I need a layout with 5 column… and tagDiv let me build only 4 columns… why?
Thank you.
Hello !
1: Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. Please note that you cannot use WP Bakery page builder on tagDiv Created templates. You can achieve this using tagDiv Composer, for this on your page or homepage you need to use tagDiv Composer, add a row, this can be stretch and you can choose the layout you want -> https://i.imgur.com/pN6vZwR.jpg let’s that you make those settings -> https://i.imgur.com/ISdhMND.jpg now the row is set in 2 but you need it in 5 so you need to set a width in % on each empty column like this -> https://i.imgur.com/aNtYAfw.png -> https://i.imgur.com/vFhzXBl.jpg after that drag an inner row in each empty column -> https://i.imgur.com/FcUVItl.png -> https://i.imgur.com/wUvuvEl.png -> https://i.imgur.com/MlYoS7f.png and in this way you get the 5 columns.
Hope this will help you!
OK thank you, I will try for point 2.
But for point one, I need child theme in my project, so I can’t deactivate it. And the plugins are all tagDiv theme’s plugin. How can I do?
Hi RiccardoGelli,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hi, there’s a loto of problem with this theme… I cannot work in this way.
Now the header is suddenly vanishing form home page, I go to tag Div header template and he cannot save… the logo is vanishing…there’s a lot of problem….How can I do??
PLEASE HELP ME…
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
OK, I’ve sent the email!
