Critical Error

I’m getting a critical error message and the have to refresh to get a page to load. In the error log it list a PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 1069056 bytes), but the PHP memory is set to 256MB in wp-config.php file. I’m hosting with WP Engine and they said it might be an issue with the Tag Div Editor.

Hi,

I checked the system requirements and all are green except for the caching plugin since my host already. Would I also need to add WP Super Cache?

I’ve been working with WP Engine support and they’re saying its a memory issue with the td composer and cloud library. I’ll try to add WP Super Cache and see if that does anything.

Please see notes from WP Engine below:

Ash C: After gathering a little more information, it looks like the tagDiv Cloud Library, Composer, and Social counter look to be causing the issue. They are causing these phpfatal errors every time we test the site. It looks like it is in fact memory related. Your memory is set to it maximum and the error is still occurring. At this point, I would suggest reaching out to the plugin developer to see if they can optimize the plugin to utilize less memory

Winton Wedderburn: OK. Is there a way that I can explain it so they can understand exactly what you all found? I’m just afraid I’ll be bounced around here…

Ash C: Sure thing one moment
Ash C: I would provide them with this content and inform them that we’ve set your memory max to 512MB:

[14-Dec-2019 20:02:23 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 40960 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1662
[14-Dec-2019 20:04:19 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 40960 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1662
[14-Dec-2019 20:05:14 UTC] PHP Notice: Undefined index: my_lang in /nas/content/live/nyhivstg/wp-content/plugins/Content_Timeline/pages/front_script.php on line 44
[14-Dec-2019 20:09:55 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:09:55 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:10:19 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:10:19 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:10:24 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:10:24 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:10:28 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:10:28 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:11:46 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:11:46 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:12:04 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:12:04 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:12:08 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 25884
[14-Dec-2019 20:12:08 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-includes/functions.php on line 5983
[14-Dec-2019 20:12:23 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:12:32 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:12:54 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:13:03 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:13:27 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:13:31 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:14:33 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:14:53 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:15:17 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453
[14-Dec-2019 20:15:33 UTC] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 20480 bytes) in /nas/content/live/nyhivstg/wp-content/plugins/td-cloud-library/includes/tdb_config.php on line 33453