custom header breaks tagdiv composer

Posted in: Newspaper
Post count: 5

Hi,
I am trying to create a custom header using the template file header.php of my child newspaper theme.
The problem is that when I try to edit a page or a template (e.g a template footer) with tagdiv composer I get an error.

Error at zones: 6(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

I need to be able create a custom header very fast without go through the tagdiv composer or customize cloud templates

So what I should do to prevent this error?

Thanks,

Post count: 18

Hello,

I have the same issue, but I can’t change my Homepage.

Marcelo Berwanger

Post count: 35449

Hi,

If are using the main theme and not the child theme and you are able to edit the page with tagDiv Composer, then the problem is with some files that are set in child theme, make sure that you are using the child theme as in our guide from her -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Let me know if tagDiv Composer is working or not without child theme.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Post count: 18

This error only happens when I define the Home page as Frontpage, otherwise I can change it normally.

Post count: 35449

Hi marcelo.berwanger,

This is a strange behavior, for me is seems to work normal without problems.
If you want, we can take a look, maybe there is something that we can do, but for this you need to make a full backup to your website and database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Post count: 5

No it is the same even when I disabled the child theme and enabled the parent. So it is something else causing the issue and not the custom header as the custom header no more applies after the child theme dis-activation.
https://i.imgur.com/BOa6p82.png

Post count: 35449

Hi vtripolitakis,

If you want we can take a look at this make a full backup and send an email at contact@tagdiv.com and provide admin and cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Thank you!

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