Hi TagDiv Support, I was very pleased with your recent help via email.
Yet another issue has came up.
My website is currently almost all complete. But when I was using a test email account and trying to create an account it does not email me. I have tried this with different email.
I am talking about the login/register account built in with the theme. It has nothing to do with the host. It’s the subscription login, my account etc of my my website
Hi gtaaaa,
I just made a test using the subscription to create an account and the email was send.
Do you have a service to send emails to the users? If you want, you can try to use a service like SMTP Server
-> https://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
-> https://www.siteground.com/tutorials/wordpress/use-smtp/
I hope this will help!
First of all, I don’t even have any subscriptions available so I don’t know where you got that from. I deleted the subscription template. I am not talking about the email where I receive that a user was created. I am talking about the verification email of the user. Send me a picture that it works then I can try to understand better, why is it not working on my end…
Why can’t new users who click the thegtha.com/login can’t get a verification code?
Hi,
So when a user creates an account, he will receive an email to validate that account, after which he will have access to Subscription, Dashboard and account settings -> https://i.imgur.com/XVxy7Xz.png -> https://i.imgur.com/55PWi2v.png
Thank you!
Why is no one in support listening to your customers! Give me an example with my website. The first support coworker, calin said that he had successfully created a test user and when I asked for an example using my site (proof) you give me an example that’s not my site? I am telling you my site is not working.
Hello,
Please provide the link to your website.
Thank you!
TheGTHA.com
Hi,
I saw you use the element leads -> https://i.imgur.com/PAaXIAH.png, and for this, no confirmation email will be received.
Also, you cans ee all the email in Opt-in Builder -> Leads Emails -> https://i.imgur.com/Mu1vZPp.png
Also, I saw you set a locker on the post, but please make sure you have the plans page set it and chosen plans -> https://i.imgur.com/6wF7Ezh.png -> https://forum.tagdiv.com/lockers/
Thank you!
