Hello TagDiv support.
This time I have a very specific problem.
For some reason since I’ve been switching my website on FlyWheel, when I load the website it takes only one of the two views allowed for the website (desktop or mobile). So if I have used a Mobile page with Newspaper, well, it might not appear so.
The problem is correlated to Caching: if I enable the Development Mode (read more here) it goes all ok, but if I disable that… it only falls under one version of the website, despite the flushing or reloading.
The criteria that is used to show which one I need to see seems like it’s “first visitor that arrives decides all” after the cache is re-enabled (so Development Mode is turned off again): if I do it and visit with a mobile device, it shows mobile for EVERYBODY, if I do it and visit with a desktop device, it shows DESKTOP for EVERYBODY.
This is a big problem, because I cannot just follow your guide here (this one) and install a caching plugin.
This is because of two reasons:
– this is not supported by FlyWheel (see this article)
– even if I tried, some core files are locked by the hosting (see this for example, that is needed for the plugin you reccomend)
I’m not using the TagDiv Mobile Plugin right now, but I’m using as much as possible the function for “Mobile Pages” and, when I couldn’t use that for (example) the header, the “Mobile View” available in the composer.
The second one works fine, but the first one is a no-go and gets cached.
I tried to enable WP_CACHE and try different plugins, settings, activations… but everything doesn’t seem to work.
I really need to disable the Development mode: this slows down WAY TOO MUCH the website (backend side, frontend is ok!).
Right now it’s active, and here is a link to the website, but as you would expect, if I don’t disable it you will see it just right: https://gsanews.it/
but if needed i can provide further details and access to test things out.
I searched the blog for further errors and found only suggestions to switch out the plugin and test out things, but not a final solution.
Can I have at least something back to say to FlyWheel to make your theme work with them and move forward towards a solution?
Hello!
We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
