Hello,
For some reason, there is no option for Discussion and comments.
Even though all settings are enabling it.
https://prnt.sc/11b3qfv
https://prnt.sc/11b3rfy
https://prnt.sc/11b3scj
Website: https://happybarefoot.com/
Hello,
Please make sure that the comments option from Theme Panel is enabled => https://forum.tagdiv.com/enabledisable-comments/ and you have set to allow the comments on the posts, edit the post and in a post is a setting -> Discussion => https://www.screencast.com/t/EZhoy8Uj.
Also, please make sure that you do not have any plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this helps you!
Thank you!
Yes, I have done all this.
As I shared in the images.
I think there is an issue with the theme.
Can you lease check it?
Hello,
That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
