Dissappearing Blocks

Posted in: Newspaper
Post count: 11

I insert a blog using tagdiv, and it works fine. I add the offset, and the category filter and it shows me the posts it will show and it looks as I want it to.
However, when I click either preview, or save it disappears from the page. And then when I re-enter the tag div editor it shows the block with the same settings but suddenly shows that there are no eligible posts to go into there.

I have tried it getting rid of the filters, and it does the same thing. I have looked at it in classic mode, and it does have the shortcode for the block but it isn’t appearing.

Was hoping somebody could please help. Thank you!

Post count: 35449

Hi notjustpcs, please make a test and add a new block and set the same settings on it, after that check to see if there is still a problem.
Let me know the results.

Post count: 11

Hi Calin,

Thanks for the reply.
I’ve done that and it still won’t show up on the page.

Thanks

Post count: 18283

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 11

Morning,
I have had a play around and come across a few more anomolies:

1) When I select the offset, it isn’t lining up correctly. There are 8 posts preceeding the new one, and yet when I choose the offset as 8 – it repeats the last 2 posts from the preceding block into the new one.

2) Doing it step by step, I have realised that I can post a new block, and a features block but it is when I select the offset that the problem happens and it says ‘no posts’.

3) I have checked the posts, and they are all saved the same way and are made to be public (besides they would have appeared on the site before, as they get pushed further down the page as new articles are added).

4) If I click offset on another topic, it does work. However the posts displayed in the editor page as being the offset ones are different to those shown when I click publish.

5) I disabled all non tag div plugsins, same problem still occuring

6) I did try re-downloading the tag div composer plugin and it did not make a difference.

7) I have downloaded the cache plugin (no difference) and I can’t see how to attach an image on the forum. Have copied and pasted instead below.

Theme config
Registration key i 01c275e3 – **** – **** – **** – f0d7051abaa3 Reset key
Theme name i Newspaper
Theme version i 10.3.8
Theme database version i 10.3.8
HTTP channel test wordpress
Installed demo i Default – demo ID: default | install type: no_content
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 7.3.24
post_max_size i 32M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 1500
max_input_vars 3000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://fake-booze.com
WP Site URL i https://fake-booze.com
WP version i 5.5.3
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 128 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.

Thanks!

Post count: 18283

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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