Documents in Cloud Templates are duplicated to Pages

Posted in: Newspaper
Post count: 40

Hello,

When I import a cloud template, it is duplicated to pages too. So, the document is found in both Pages section and Cloud Template section. If I edit it in Cloud Templates, it gets edited in the Pages and vice versa.

This is a new fresh installation of WPML + TagDiv.

Deactivating all plugins, including WPML, did not help.

Do you have any hint/advise?

Post count: 40
Post count: 21065

Hello @Sergey !

Please double check the WPML settings: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Post count: 40

Hello Bettina,

Mine was set to Translatable (fallback to original language), which I use at other sites successfully. But I tried to change to Translatable (only show translated content) and it does not work neither.

Are there any other ideas?

Post count: 21065

Hello @sergey !

If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 40

Hello Bettina,
I have sent an e-mail to the indicated address. But no reply since then. How can I check if the message successfully reached you?
thanks

Post count: 21065

Hello @sergey !

We received your email, and we will reply to you as soon as possible.
Please be patient!

Thank you for understanding!

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