"EDIT CONTENT" in "column text", does not load the editor correctly

Posted in: Newspaper
Post count: 91
ersandrino
#444652
Jun 9, 2022 at 11:19 am

Hello everybody,

i have a very strange problem happening to me on a site. When I use the “tag div composer” and for example I happen to use the “column text” component by subsequently clicking on “edit content” as shown in this screenshot (https://prnt.sc/nDrWhlvDJ0wN), the system opens a screen that keeps spinning blank as shown by this other screenshot (https://prnt.sc/qE84GRvgoaxL). This happens even after clearing the cache from any browser. The site uses as php version this: 7.2.24-0ubuntu0.18.04.11 and as version of your template: 11.4.

It has always worked correctly with the exact same plugins.

I hope for your help.

Post count: 27744
Anamaria
#444655
Jun 9, 2022 at 11:34 am

Hello,

The problem appears with WordPress 6.0. Please update the theme to version 11.5.1

Thank you!

Post count: 91
ersandrino
#444657
Jun 9, 2022 at 11:52 am

the new version 11.5.1, is compatible with my version of php file? The current version is
7.2.24-0ubuntu0.18.04.11

Post count: 91
ersandrino
#444679
Jun 9, 2022 at 3:10 pm

if it is compatible I proceed with the update

Post count: 21065
Bettina
#444741
Jun 10, 2022 at 9:44 am

Hello!

Yes, please update the theme and plugins to the latest version. Please make a full backup before updating.

Thank you!

Post count: 91
ersandrino
#444750
Jun 10, 2022 at 10:47 am

great! With the Template Updates it worked! Thank you!

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