I recently updated to Newsmag 4.0 and now when I’m editing in Visual Composer any of the “pop-up action windows” (like if I hit control+k to insert a hyperlink) are coming up behind the edit window. At first I just thought they were gone, but them I moved the element window and saw they action window was behind it. This is extremely annoying and really slows down my editing.
Any ideas on how to address this and get the action windows to pop-up on top again?
Thanks!
Brad
Hello fixthisbuildthat,
Please reactivate the theme because in the new theme version was included a new security system and that’s why you receive this pop-up. Try to activate your theme, using the manual activation, like this -> https://www.screencast.com/t/Gk43uwOwf
Thanks for your understanding!
I reset the activation and manually activated again (I’m using Newsmag, not Newspaper like your screenshot). This did not help.
Here is a screenshot of what is happening.
Hello,
If you will press the CTRL+K you will have to receive this -> https://www.screencast.com/t/V11SPfjv5X The POP-UP still do persist to appear after activation of the theme?
Thanks for your understanding!
I was just using the ctrl+k as an example. I do use a plug-in to make “rel” references easier to input on hyperlinks so that’s why it looks different. But it does the same thing with any pop up. Even on drop down menus like for text type. Here is what happens when I click on the “paragraph” text drop down. I show what happens in theses screen shots.
And yes, I re-activated the theme.
Hello fixthisbuildthat,
It seems to be a strange behavior, sorry! Please ensure that you are using the latest theme version which can be updated via FTP way because this is the surest method in this case -> https://forum.tagdiv.com/newsmag-install-via-ftp/. Also, if you are using some untested plugins, please try to disable all of them, leave just only the plugins that come bundled with the theme core files and check the results. Clear all the caches!
Hope this helps and let us know how it goes!
Thanks for your understanding!