Edit with tagdiv composer loads a blank page

Posted in: Newspaper
Post count: 2

Hi,

Site url: https://www.saksanseisojakerho.fi.

Latest wp 6.5.3 and latest newspaper theme 12.6.6. I tried to disable and enable plugins I have. Found at least that filebird is causing some loading err but disabling it thus clearing the error did not make a difference. Page loads but is just white page. Site is working just find but editing with tagdiv composer is not. Site also uses latest woocommerce.

Here is the image of the browser after trying to load:

Tagdiv loading problem

Post count: 27744

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.

Thank you!

Post count: 2

Put that on place but nothing changed.

Post count: 27744

Hi,

We can take a look at this and investigate the issue. Please do a full backup to all files and databases and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

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