Hi,
I tried to edit one of my posts but when i click on UPDATE button, a blank screen appears. When i click on refresh button on my browser again the blank page comes up. I tried to create a new post but still same.
Hello,
Make sure that you are using the latest version of the theme installed via FTP way, check the system status requirements to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hi Catalin,
Thank you for your reply. I have check all the requirements and all are matching. I also have checked “system status” over template menu. You can find the result here:
https://www.screencast.com/t/aRdvKzEm
Unfortunately i also can not login from /wp-admin link but i am typing /wp-login.php then i can reach the login screen. After entering my username and password and hitting Enter than again a blank screen appears. So i am again changing the link manually to /wp-admin and hitting enter. Then i can able to use admin dashboard.
I also having trouble with editing, creating a new post.
Besides all of these i tried to deactivate some plugins but when i click on deactivate then again a blank screen appears. When i delete the rest of the link after /wp-admin in adressbar of my browser and hit enter then admin dashboard opens and i again follow the same steps to reach plugin menu and deactivate the others one by one with again the same proses.
I also am having this error message:
“Can not update post in database.”
Hi,
Ensure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information for more further investigations.
Thanks.
Hi Catalin,
I have updated the theme & disabled plugins but still same. I am sending login infos to the mail address you have mentioned.
Regards.
