If I try to use the TD Composer to edit a page, it hangs and then gives me a “problem loading page” error and forces me to log back in to WordPress after (and TD Composer) still doesn’t work.
Full error is:
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
You should already have login credentials from my other tickets. Production URL is http://waglermotorsportspark.com/ login at http://waglermotorsportspark.com/wp-admin/
Hello SR20DETg20girl,
First of all, ensure that your theme requirements match with our useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, you should consult your hosting provider because might be a server problem and they should be able to provide a more accurate response.
Thanks for your understanding!
I confirmed everything is set as per the theme requirements, and I asked the host and they told me they couldn’t help that I had to go back to ask you… 🙁
Hello?
Hello SR20DETg20girl,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide the link at this conversation so we can quickly identify you. Also, provide the full CPanel access so I can take a closer look at your configuration.
Thanks for your understanding!
Email sent.
