I’m new to using tagdiv composer, but I made a bunch of changes and saved them and navigated back to WP Admin->Pages. Then when I later navigated back to WP Admin->Pages and clicked on the tagdiv composer button to make edits, it started with a fresh page. When I went back to WP Admin without saving, all my originally saved edits disappeared. Am I using this incorrectly? How can I make edits to any existing page with tagdiv composer that was also previously created by tagdiv composer?
Hello,
You simply need to press the save button in order to save your page: https://www.screencast.com/t/3YFkWXpI2yS
Please check the page after you save to make sure your modifications get saved. You can check the browser console when saving to see if you get any errors.
Plugin conflicts can prevent proper saving so please test without plugins. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
I have been clicking the save button and the browser displays the success text.
I currently don’t have any custom code or child theme.
I did deactivate all plugin except tagdiv composer that seems to have worked. However, I do have many plugins installed, mainly the ones recommended in your documentation list. If the plugin conflicts are the issue, what can I do? Does that mean I can never use these other plugins?
Thanks
Also, I can’t figure out why the tagdiv composer is unstable or inconsistent. Sometimes I will open it to edit the Homepage and it will load the existing template fine. Other times the spinner will go forever trying to load and never complete. I also notice that I have more success when I click on the “Edit with TD Composer” link under the specific page on the Pages console. However, when I click into edit the page and click on the blue tagDiv composer button, I tend to have more loading issues. Is this a known problem?
I am having the Same prob with TD-Visual Composer but my home page will not open at all to allow me to edit any pages.
Hello,
@mchammy75
You seem to have a plugin conflict going on. If you say it works fine without plugins then you should identify the one causing the problem and remove it and do not use it again with our theme.
@Bassinbrian
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
I am not using any plugins other than the ones you have listed on your documentation or in the Plugins section of the theme. Please assist.
Hi,
@mchammy75 So you are editing pages that have been build with the tagDiv composer and make changes to them with the composer. Then you save these changes and they are not reflected in the actual page.
Please check the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login as well as FTP and cPanel access if possible. Mention the circumstances in which the issue happens. We will take a look. Also include a link to this topic in the email.
Thanks
