Elements on website completely displaced after activation of TagDiv composer

Posted in: Newspaper
Post count: 34

Hi

After installing the most recent theme version and updating the TagDiv composer plugin to the latest version the arrangement of our website is completely ruined (take a look at http://radiouahid.com). What is the reason for this?

Kind regards,

Post count: 20685

Hi,

What builder did you use to build the page? From what I can see the single image elements don’t display properly, it may happen if you used WPBakery. This is a known issue and will be fixed, it happens when both the composer and WPBakery plugins are active.

A fix is provided in this topic, for the time being
https://forum.tagdiv.com/topic/single-image-widget-settings/
Sorry for this inconvenience. Please try and check if the single image elements display correctly.

Also be sure to update WPBakery to the latest version
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Let me know.
Thanks

Post count: 34

Hi

Thank you very much for your reply. I think it is not just the single images, that are not shown correctly. Social counter is missing as well after the update. Any idea when the next update will be released?

Kind regards,

Post count: 20685

Hi,

The social counter seems fine – http://prntscr.com/nl2d73 from what I can see.

For the single image fix all you need to do is to download that file, then replace the current one in the composer plugin by following this path – https://prnt.sc/nikwre
This fix will be implemented in the next theme update, but I can’t say when it will be released.

If you don’t know how to do it exactly, send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP. Include a link to this topic in the email.

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