I followed the instructions here (https://forum.tagdiv.com/how-to-update-the-theme-2/) to set up the auto update as i was nervous of deleting the theme and reinstslling as to how it will affect settings etc.
After i installed and the token api keys etc it shows i have a theme update. However, clicking update doesn’t do a darn thing. No spinning, loading, pending, just sits there for minutes like nothing was clicked.
How am I supposed to do this update?
Thank You
https://forum.tagdiv.com/topic/update-tagdiv-8-1-1-october-18/#post-197966
Support (Catalin) was wrote:
Sorry for this but please notice that way of theme installing is not a stable one and could appear some problems with installing the theme, sorry! Please use the FTP method because this is the surest theme’s method.
Okay. Makes Sense.
So if I use the wordpress method of updating, i have to uninstall the theme first before reinstalling. I know i wont loose content, but will i loose my settings such as colors, filtering etc.? Thank You
The better way is update theme via ftp.
Don’t forget about backups.
In brief – manually delete folder Newspaper with old theme from hosting then copy archive with new theme on same place (sorry for my poor English), then extract it there.
I hope official documentation you have read: https://forum.tagdiv.com/how-to-update-the-theme-2/
> but will i loose my settings such as colors, filtering etc.?
Upd. No, your settings will not be lost.
Envato update works fine for me today.
I am facing the same issue. The UPDATE THEME option does not do anything. I am not keen to use FTP.
I tried to use the 3rd method (delete the theme and reactivate it) but it made the website look miserably.
Hi,
@kurmeh Updating the theme should not cause any problems. All the steps required for different methods are described in the guide. The auto update method is not fully reliable unfortunately, sometimes it can fail to update the theme. Try the other methods instead.
As mentioned updating by FTP is the most recommended. Follow the steps as presented, and there will be no problem.
If there is a problem after the update, please provide details about it and a link to your website if needed and we will help you.
Thanks
It did not work that way for me, my friend. I had to fresh install the latest theme and then the HOME PAGE got deleted.
Due to this, I had to again start afresh with a demo installer with all its settings, and content. And now I am deleting unnecessary things and updating the old ones.
This is not the first time I faced this issue but I wanted to update the theme so took the hard way.
I hope this won’t repeat in future.
Thanks for your advice.
