ERR_EMPTY_RESPONSE with TD Composer

Posted in: Newspaper
Post count: 4

Hi, Just purchased the theme but struggling with ERR_EMPTY_RESPONSE error while trying to use TD COMPOSER and not able to customize the theme. The website is in maintenance mode since I bought the theme. Please help!

Post count: 35449

Hi,

Most important, please be sure to check the updated theme requirements guide
https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR
https://www.screencast.com/t/FswObjqqmr7

Thank you for your understanding.

Post count: 4

Working on TD Composer is very frustrating due to this ERR_EMPTY_RESPONSE error when the whole website building activity depends on this composer, you guys need to do something about this error if a substantial amount of subscribers are facing this issue rather than just copying and pasting the same response which yields no result. We are very disappointed with the solutions available on this forum. The time we need to waste on finding the right solution on this forum is unbelievable. We have purchased many themes before; believe me their support system is much better than Tagdiv team.

Post count: 35449

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Post count: 4

Thanks for your speedy response, we have shared the creds. Looking forward to permanent solution on this! Thanks again!

Post count: 1

Calin, I agree with the sentiments of infranomicks. This is very disruptive in keeping the website functioning properly, and none of these things you’ve listed seem to be an issue. Please can this somehow be fixed?

Post count: 8

Was there a quick solution for this error. I have been using the theme for a year and suddenly getting the same error. I am trying to isolate the issue however, and pointing in the right direction would be helpful.

Post count: 22421

Hi,

The issue was solved by adding this code in the htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you!

Post count: 4

Hi Bogdan, thanks for your response and kind support! We guess this issue is not permanent but keeps showing up in regular intervals, nevertheless the code solved the issue for now. Hope it doesn’t come back knocking the door again. I will keep you guys posted if I find any permanent solution on this. Thanks again Bogdan for your support.

Cheers,
Infranomicks

Post count: 8

Thanks Bogdan. I was able to find that on another post; however still encountering the error. I will need to take a step back and see why GoDaddy and the theme are no longer playing well in the sandbox. System Status is showing green on everything except Speed Booster so generally settings are within spec.

Post count: 8

As an update – it helps if I add the code to my subdomain .htaccess and not accidentally to my root domain. ‘

Confirmed – solved the issue here as well.

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