good night. I’m having trouble registering the “tags” – registration in the subject 3 … 4 … 5 … “tags” and when saving the material – all tags are not saved. How to solve?
Hi,
Please provide more details about your problem and your website URL with some useful screenshots so we can take a closer look at it.
Thanks for your understanding!
hello
https://drive.google.com/open?id=1S1WmJZ1qcwiTkTruKNTEt98DknI_wDxp (four tags)
https://drive.google.com/open?id=1gc6-Tj4buvFI0YI6dhNgzFO_Tz5-vADj (two tags)
?
when I am doing the material registration – I include all the tags at the moment of registration of the materials nor all the tags are registered. I am obliged to reedit of matter including more “tags” in the second rescue save all “tags”
Hi,
Make sure if you have the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thanks for your understanding!
what is the address to update the files? I need to check if I’m in the latest version.
in the first record – only 2 tags are recorded. in the second reissue it can record more than 2 tags.
Hi,
For theme updating, first of all, you need to download the theme’s packet from your Envato Account and then, update the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope this helps and let us know how it goes!
We look forward to helping you!
Thanks for your understnading!
