Hi team, how to change 404 error template url? For ex, if we visit 404 error page, it shows this URL: https://example.com/tdb_templates/404-template-nft-pro/ Can we customize this URL to https://example.com/404-error/
Hello,
This url is displayed only when you edit it or visit it using the view button, but when the link is not found then it is displayed like this https://i.imgur.com/haIEbAP.png
You can set a redirect for it if you want.
Thank you!
@anamaria Ok. About Favicon: even if we added a favicon in the theme panel it is not showing in the browser or testing on Favicon Checker (https://realfavicongenerator.net/favicon_checker) shows it is not appearing on different devices.
Hi,
Please check this topic https://wordpress.org/support/topic/favicon-not-showing-on-bing/
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Thank you!
@anamaria ok. We have a problem here, before a few days ago, this page of Web Stories Archive was showing correct and same image dimensions of post thumbnails for all. But now they are scattered with different dimensions.
Hi,
Please check if the LazyLoad is disabled: https://www.screencast.com/t/O5pfqQdb if not, please disable it and check after.
Thank you!
Hi,
Please regenerate the thumbs https://forum.tagdiv.com/theme-thumbs/
Also, please let me know if you use a plugin to optimize the images.
Thank you!
Hi,
I think that some settings interfere with the theme, like lazy load.
Also, please check this option if it is enabled https://i.imgur.com/YgDqmnm.png
Thank you!
Hello,
I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.
Thank you!
@anamaria ok, will send an email. One more, how to remove that Comments block from the Author box? It is showing 0 comments. We have comments disabled.