Error 404 Template URL

Posted in: Newspaper
Post count: 405

Hi team, how to change 404 error template url? For ex, if we visit 404 error page, it shows this URL: https://example.com/tdb_templates/404-template-nft-pro/ Can we customize this URL to https://example.com/404-error/

Post count: 27744

Hello,

This url is displayed only when you edit it or visit it using the view button, but when the link is not found then it is displayed like this https://i.imgur.com/haIEbAP.png
You can set a redirect for it if you want.

Thank you!

Post count: 405

@anamaria Ok. About Favicon: even if we added a favicon in the theme panel it is not showing in the browser or testing on Favicon Checker (https://realfavicongenerator.net/favicon_checker) shows it is not appearing on different devices.

Post count: 27744

Hi,

Please check this topic https://wordpress.org/support/topic/favicon-not-showing-on-bing/
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj

Thank you!

Post count: 405

@anamaria ok. We have a problem here, before a few days ago, this page of Web Stories Archive was showing correct and same image dimensions of post thumbnails for all. But now they are scattered with different dimensions.

Post count: 27744

Hi,

Please check if the LazyLoad is disabled: https://www.screencast.com/t/O5pfqQdb if not, please disable it and check after.

Thank you!

Post count: 405

@anamaria It is off still it is showing different size thumbnails.

Post count: 27744

Hi,

Please regenerate the thumbs https://forum.tagdiv.com/theme-thumbs/
Also, please let me know if you use a plugin to optimize the images.

Thank you!

Post count: 405

@anamaria Smush for image optimization

Post count: 27744

Hi,

I think that some settings interfere with the theme, like lazy load.
Also, please check this option if it is enabled https://i.imgur.com/YgDqmnm.png

Thank you!

Post count: 405

Hi @anamaria , it was turned on but the images were not fixed. We just removed the plugin to understand what could be causing it. There’s no Smush now. Please guide.

Post count: 27744

Hi,

Did you try to regenerate thumbs after you disable the plugin?

Thank you!

Post count: 405

Hi @anamaria, yes we tried. It didn’t fixed the issue.

Post count: 27744

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Post count: 405

@anamaria ok, will send an email. One more, how to remove that Comments block from the Author box? It is showing 0 comments. We have comments disabled.

Post count: 27744

Hello,

Please use this code css .tdb-author-comments-count
{
display: none!important;
}

Set the code in theme panel -> custom code -> custom css.

Thank you!

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