When installing the td-composer plugin it does it without problem, once activating it throws a critical error and I am forced to uninstall the plugin through cpanel, once the site is removed it returns to normal. this is why I cannot edit the web. I need help, urgently.
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
nothing happens, I tried everything mentioned, I deactivated all the plugins, I installed td composer but I still get the critical error when activating the same td composer plugin, once removed the web works again.
image error – https://ibb.co/SnFF2cR
install – https://ibb.co/1bCkw97
system status – https://ibb.co/x2bGmz4
Please I need help inmediately.
Hello!
We need to take a look to see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 48 hours.
Thank you !
information sent, please help as soon as possible.
