Error blocking tagDiv Composer

Posted in: Newspaper
Post count: 1

This error came out: “Errors at columns elements: 8 (models): 7 (dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL + Z / CTRL + SHIFT + Z) ‘

I kindly ask you the steps to solve it.

Thanks.

Post count: 27744

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

In most cases when you get a similar message “ Error at zones: 8(models): 7(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.

For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not solve the issue, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.
Also, please make a full backup to all files and databases.

Thank you!

Post count: 104

Posting just in case it helps, I had the same issue, did the delete TD Composer and reinstalled it, no help. I entered WordPress Trouble Shooting mode and I have a bug on my server that disabled all the plugins, so I had to re-enable all plugins. The TD Composer error went away, so I am assuming some plugin needed to be disabled/re-enabled, not sure which, but thought this might help those in a tight spot.

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