Hi everybody,
I use the last version of theme, wordpress 5.7.1 and last version of WPML.
When I try to edit some page using “Edit with tagDiv Composer”
Error at zones: 6(models) : 5(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Has anyone solved it?
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let me know the results!
Thank you!
Hi Bettina!
Thank you for your reply.
I disable all plugin and reinstall TagDiv Composer but when I activate WPML plugin I receive the same errore. there is a conflict between theme and WPML, how can I resolve it? Do you have any idea?
Thank you!
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hi,
I sent an email at contact@tagdiv.com
Thanks Bettina!
