site: https://vssyamlal.com
After the latest update, the theme settings are not saved even after showing the saved notification. The theme settings show as saved, and when the page is refreshed, the settings are in the previous settings and have no effect on the website.
all cache was cleared, permissions were checked, and tickets were raised to the hosting company to check for permission errors. No error was found.
Hello,
Please let me know what cache plugin you use.
Have you done a test using only tagdiv plugins?
Thank you!
Hi,
We use Litespeed + Quic Cloud CDN. Every other process works normally in the site except for the theme options.
Hello,
I think you have an object cache. Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello,
I have checked the cache settings. The object cache feature is turned off and object cache file is not available. Please let me know the next steps.
Thank you
Hi,
Did you have checked the console? I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Thank you!
