Hi, I’m using last version of newspaper 8 and latest version of visual composer. I noticed that box “text with title” doesn’t work correctly. It doesn’t respect formatting: if I start a new line or paragraph at the end of a sentence, it continues in the same line or paragraph. You can look this only in preview or published page
Hello,
Please do not use both page builders on the same page. If you created the page in one builder, do not activate the second as the formatting will be lost.
Thank you!
Sorry, I don’t understand. I create the page 5 month ago and the page has not been modified. I only upgraded visual composer at the last version, and the page lost the formatting, but the problem is only in the box “Text with title”. How can I resolve?
Hi,
Please try to deactivate the tagDiv composer plugin from the plugins section and clear any caching installed on your website. Then check if the elements on your page are displaying properly.
Thanks
I made some tests:
1) every box “text with title” in the pages of my site lost formatting with activation of tagdiv visual composer
2) If I create a new page with tagdiv composer and I insert a box “text with title” I saw the box:
– correctly formatted in the preview of tagdiv composer
– without formatting in the preview of wordpress
– without formatting in the online published page
3) If I deactivate the tagdiv composer in the plugins section, the boxes “Text with title” in all pages (old and new) has shown with correct formatting
4) clear cache pages doesn’t recolve the problem
Thanks for your support
???
Hi,
That does not happen for me trying to replicate. I added a text with title element on a page, with content in new lines
– https://www.screencast.com/t/6sXzRWTR86Z
Saved the page and this is the result
– https://www.screencast.com/t/GAS6llOiiYc
Something else must be causing this issue for you. You could try to deactivate all the plugins except the tagDiv composer, clear the cache and see if this has any effect. Or even try a fresh theme install by this method
– https://forum.tagdiv.com/install-via-ftp/
Please let us know how it goes, if you manage to identify the cause.
Thanks
I tried what you suggested but diidn’t resolve the problem.
Now I made this test:
– I create a new page
– Insert only a text with title element
– Save the page and exit from TDcomposer
– I open the preview in wordpress and the page has lost formatting
– I re open TDcomposer and it show me “the current content page hasn’t been created by TagDiv Composer!”
Maybe a problem of theme’s templates setting?
Hi,
Please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look at this. Also paste a link to this topic in your email.
Thanks
