I have bought your Newsletter WordPress theme, for our website: https://ffstars.com/ but have some problems with it. Could you please assist with the following issues:
1. Error message: When I open to edit our homepage with the TD Composer the following error appears all the time: Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Everything seems to work normally but this is really annoying. I even try and delete the whole demo I install it again and started from the beginning but after a few minutes, the error started to show up again. What is the reason for that error and how we could fix it?
2. We have set up a duo language site with a plugin (Polylang) and have made two versions of the home page – one is Bulgarian and one in English. But once I make some changes in the English version (changes in the which menu to use and some texts) but once I save the changes they are saved in the Bulgarian versions as well. How I could fix that? Is there any multilingual plugin that you would recommend to use that would work best with your website? Also how we could filter the post that we show on different sections based on the language they are?
3. In the header of the home page, there are 5 featured posts – is there a way to put a border between the post?
image.png
4. Also in the same header from the image above – could we add a link to the background image?
5. Is there a way when a new user registers on the site to set his own password instead of sending him a password on the mail?
6. How we could edit the text of the mail that the theme send when new users are registered?
7. The demo content has set an example logo SPORT [ SP (Icon of a ball) RTS ] on the home page. From the TD Composer, I have removed the icon and the text and added a new Image for the logo. But on the categories pages (any of the first 4 option on the menu) – there are no way to edit them with the TD composer, so at the moment there is both the Logo we upload follow by the SP RTS (without the icon). How I could remove the text and leave just the Logo as it is on the home page.
image.png
Best regards,
Yulian
Hi,
As I can see you are using the Newspaper theme not Newsletter.
1. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you set the code -> https://i.imgur.com/s4TnTYC.pngin .htaccess
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. We recommend to use for multi-lang the WMLP plugin. You can check one of our website that is using WPML -> https://iflow.ro/en# also please make sure that you set the menu in polylang as in this documentation -> https://polylang.pro/doc/create-menus/ this should work.
3.The border can be set only with custom css, but if you want to set a margin, you can do it by editing the homepage with tagDiv Composers and use this option -> https://i.imgur.com/3eMfdO6.jpg
4. I think that you are referring to this background image -> https://i.imgur.com/czmmmMK.jpg unfortunately there is no option, this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg
5. Sorry, our theme do not have this option, maybe this can be achieve with some plugins, unfortunately I do no know one to recommend, sorry!
6. Please note that out theme do not have any services for this, these are from WordPress, for more details you can check this article about How to Send A Custom Welcome Email to New Users in WordPress.
7. In order to edit the category page with tagDiv Composer you need to do it like this -> https://i.imgur.com/1SZ5cGj.png or you can edit the header template from here -> https://i.imgur.com/upZ2dH3.png and edit the logo after your needs.
If there is anything else, just let me know!
Hope this will help you!
Thank you!