We upgraded to 7.2 today and immediately got blank pages. We got our managed server techs to take a look at it and they came up with the following:
“The theme is using a wrong path to get the “includes” directory. Instead of getting the files from deeperblue.com/wp-content/themes/Newspaper/includes, it’s looking for the files on deeperblue.com/includes, which by default, this directory doesn’t exists.
To temporary remedy this situation, we’ve copied the directory deeperblue.com/wp-content/themes/Newspaper/includes to deeperblue.com/includes and your site should be properly working right now, however, the issue is still present and can cause numerous issues with it doesn’t get a fix as soon as possible.”
I re-installed a complete fresh version of 7.2 (rather than the patch) but the issue is still there.
Any ideas?
Thanks,
Stephan
Hi,
We have no reports of such an issue. Please remove the modification made and delete the theme files altogether. Then create a back-up of your wordpress install and make a fresh install of wp. Then use this method to install the theme: https://forum.tagdiv.com/install-via-ftp/
The file path should not get changed as our theme will not look for files outside of the newspaper folder.
Let us know if you still have this problem.
Thank you!
