Error on trying to edit templates using Tagdiv Composer

Posted in: Newspaper
Post count: 7
dekarpaulvictor
#437396
Apr 1, 2022 at 8:55 am

Hi again,

I’m getting an error every time I try to edit a template using Tagdiv Composer. Please see attached image for details:

Tagdiv Composer Error

Post count: 35449
Calin
#437421
Apr 1, 2022 at 10:05 am

Hi,

When this message appear “Errors at columns elements: 5(models) : 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
If is only for one page, this it is from some settings/shortcodes set on it and and it can be fixed using the page revision.
For this situation we made a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide and you do not get any good results, you can contact use via email and we can investigate the problem on your website.
Let me know the results!

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