error social plugin showing code on the right side bar

Posted in: Newspaper
Post count: 6
smog20
#226941
Apr 4, 2018 at 4:36 pm

Hi dear,

I get code like this on the plugin on the homepage and entry page.

[td_block_social_counter custom_title=”Keep in touch” style=”style3 td-social-colored” facebook=”xxxxxxxx” facebook_app_id=”xxxxxxxx″ facebook_security_key=”xxxxxxxx″ facebook_access_token=”1163743350423099|sLMyslkpsgb-6H_d3FH7ysU7eg4″ twitter=”xxxxxx” youtube=”channel/xxxxxxxxxxx” instagram=”xxxxxxxxx” open_in_new_window=”y”]

Do you have any clue why this happen and how to fix that issue. It started to appear after hosting upgrade to apache 4.0.

Kind regards

Post count: 23312
Catalin
#227088
Apr 5, 2018 at 1:51 pm

Hello smog20,

Make sure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins and check the results. Check the following useful tutorial in order to set up your Social Counter -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hope this helps!

Thanks for your understanding!

Post count: 6
smog20
#227112
Apr 5, 2018 at 2:55 pm

Thanks Catalin,

Do you have a tutorial to upgracde the theme with FTP without losing the actual site configuration.

Thanks a lot

Kind regards

Laurent

Post count: 23312
Catalin
#227194
Apr 5, 2018 at 6:02 pm

Hello smog20,

Please check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks.

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