Error when adding logo

Posted in: Newspaper
Post count: 15

Hello, I have posted before but my questions seem to get ignored and other peoples are getting answered. This is my 3rd post and I hope I get a response because I just bought this yesterday.

When adding a logo in the TAGDIV Composer I am getting this error which comes up not just for this but other things too: Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

Here is screenshot: https://imgur.com/gP71JS5

On the header it is also telling me to “Buy Now” when I already have. I am not the best when it comes to this kind of stuff so I just need some guidance to get started.

Post count: 15

I also have deactivated all my other plugins besides tagdivs but its still showing the error.

Post count: 35449

Hi,

We are sorry for the lat answer!

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

The “Buy Now” is usually set as a menu link or banner, is just for design, is no need to by, you can change it using tagDiv Composer, or from menu.

Let me know the results!
Thank you!

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