Error when trying to create any new content

Posted in: Newspaper
Post count: 4
andyhum
#278989
Feb 22, 2019 at 10:53 pm

I’m unable to create any new posts or pages, either through the admin or with plugins.
It loads to a completely blank page every time.
This also happens when I try to edit any post and the “quick edit” button is completely unresponsive.

  • This topic was modified 7 years by andyhum.
Post count: 22421
Bogdan B.
#279165
Feb 25, 2019 at 10:48 am

Hello,

Please use this guide and make sure you make the proper memory allocation:
https://forum.tagdiv.com/requirements-for-newspaper/
Pleas make sure you do not miss any steps especially wp_memory.

Thank you!

Post count: 4
andyhum
#279585
Feb 26, 2019 at 10:52 pm

All of our settings are green when I run the System Status in my WP admin.
I still can’t edit or create any posts. It simply loads to a completely white screen and the “quick edit” button is still unresponsive.

Post count: 35449
Calin
#279680
Feb 27, 2019 at 11:39 am

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache, and try again.
If there is still a problem please provide some more details and some screenshots.

Thank you!

Post count: 4
andyhum
#279785
Feb 27, 2019 at 5:10 pm

Deactivating the plugins and clearing the cache didn’t work.
Let me know what other information or screenshots are needed.
Thanks

Post count: 35449
Calin
#279853
Feb 28, 2019 at 8:39 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

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