Hi,
A 502 usually indicates there’s something wrong with a website’s server, or the way a website’s servers communicate with each other. Another reason is also because there’s something wrong with your service provider.
In most cases, the 502 should go away after a few hours so you can try to install the demo a couple times to see if the issue is temporary.
It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Also make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
and make sure you do not have wp debug active.
If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.
Thank you!
Hi,
I’m talking about these permissions:
https://codex.wordpress.org/Changing_File_Permissions
https://wordpress.org/support/topic/how-to-change-image-upload-folder-permission
Thanks.
OK, thanks – permissions and requirements are all as they should be and the demos still aren’t working.
I’ll drop a line to the email address above.
Thanks again,
Simon
