Error when trying to login to wp-admin after update to 9.7

Posted in: Newspaper
Post count: 10

After update do 9.7, if I’m not logged and I try to login via http://www.mysite.com/wp-admin the page be total blank and I see the errors bellow commented in the page’s code:

<!–
Error: <strong class=”td-wp-booster-title”>wp_booster error:<br>td_api_base::mark_used_on_page : a component with the ID: td_theme_plugins_setup is not set.<br>/home/user/mysite.com/wp-content/themes/Newspaper/includes/wp_booster/td_api.php (rara-error)
–>

<!–
Error: <strong class=”td-wp-booster-title”>wp_booster error:<br>Missing parameter: ‘file'<br>/home/user/mysite.com/wp-content/themes/Newspaper/includes/wp_booster/td_autoload_classes.php (rara-error)
–>

<!–
Error: <strong class=”td-wp-booster-title”>wp_booster error:<br>Missing parameter: ‘file'<br>/home/user/mysite.com/wp-content/themes/Newspaper/includes/wp_booster/td_autoload_classes.php (rara-error)
–>

<!–
Error: <strong class=”td-wp-booster-title”>wp_booster error:<br>Missing parameter: ‘file'<br>/home/user/mysite.com/wp-content/themes/Newspaper/includes/wp_booster/td_autoload_classes.php (rara-error)
–>

Post count: 4

the same problem
wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: 6 is not set.
/var/www/masyan.ru/wp-content/themes/Newspaper/includes/wp_booster/td_api.php

Post count: 5

Same problem here.

Post count: 65

After update do 9.7, the page be total blank!

Post count: 10

UPDATE: I still can access the admin through /wp-login.php

Post count: 5

In case this helps anybody find a solution, I had been logged-in in two different browsers. I logged-out of one, and I cannot log back into that one. The other browser, where I remained logged-in, still works. I can post, etc. If I log-out of that one, I will be stuck I guess.

  • This reply was modified 7 years by deltajoel.
Post count: 10

Hello deltajoel,

Try to logging in through http://www.mysite.com/wp-login.php (works for me)

But login through http://www.mysite.com/wp-admin don’t work.

Post count: 5

Ah! Yes you’re right that did work. And the other normal way didn’t.

  • This reply was modified 7 years by deltajoel.
Post count: 35449

Hi,

Usually when you access wp-admin you are redirect to wp-login.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Post count: 209

Hi Calin,
the “booster-error” appears after upgrading to 9.7 after logging out and when you try to login again.
I can confirm @pedroso tipp, that /wp-login.php does work, but /admin/ brings a blank page and the error message in HTML-comments.

This is no plugin-conflict or missing requirements.

  • This reply was modified 7 years by be2name.
Post count: 230

Getting this error too: https://forum.tagdiv.com/topic/cannot-access-wp-admin-from-mobile/

Disabling TagDiv Composer is a temp fix, as you can re-enable it when you log in.

The fix above, wp-login.php works as a temp.

Post count: 10

Hi Calin,

I had already tried disabling all plugins and keeping only the tagDiv Composer active, but the error continues.

No child theme and no cache plugin.

  • This reply was modified 7 years by pedroso.
Post count: 20

Yes. I got the same thing. When I activated TagDiv Composer my site went blank. I was able to restore from backup. I don’t plan on updating the Newspaper Theme anymore.

Now I am wondering if I need to start looking for a new theme.

Post count: 5

I tried deactivating each of my many plugins, cleared the cache, and checked the Status page where everything checks out as green, and am still faced with the problem.

Post count: 10

Same problem here.. after deactivating all plugins, testing for conflicts

Post count: 35449

Hi,

Wp-admin an wp-login are not Newspaper functionality, these are from WordPress functionality.

Please check this topic for wp-admin -> https://wordpress.org/support/topic/wp-admin-redirects-to-wp-login-wordpresswp-adminreauth1/

Thank you for your understanding!

Post count: 209

Hi @Calin,
due to the fact that this worked in 9.6 of Newspaper before the update and the login throws out a Newspaper-related error message, this DEFINITELY is a Newspaper related error. Please fix this. Thank you.

Post count: 230

Yes. Disabling the composer prevents the issue, and it’s the theme. Error codes say so too.

Post count: 10

Please fix, this is not a WordPress issue, but from your TagDiv Composer. Disabling the composer stops the issue. Please fix

Post count: 18

same error here and I want a refund. It’s inacceptable that theme developers just say it’s WordPress fault or our fault. It’s theme that does not work. And I have same issue also on previous version of theme.

Other issues are that you can’t insert a link in a button. It won’t open it. You have to open it in an other window to work. And many other bugs and issues on mobile. So it’s theme, not WordPress or other plugin (I do not have other plugin except tagdiv and plugin themes). Please answer me for a refund cause theme is not working properly and cause a waste of time.

We do not have to do any sort of tricks to simply log in our site. Or explain clients that to log in they have to do something strange. Absurd.

Post count: 10

Calin,

Did you read our posts?

It’s clear that the error is caused by the theme.

It’s sad to receive such type of answer when the sell page says: Outstanding Support Service

Post count: 10

There is another recent post with exactly the same issue.

https://forum.tagdiv.com/topic/composer-issue-after-latest-update-admin-login-impossible-with-composer-active/

wp-login.php is working for me on all the 3 sites I have with Newspaper, but wp-admin doesn’t.
Everyone, please try to login via http://yoursite/wp-login.php (don’t forget the .php extension)

Calin, please pay attention to the details!
Disabling td-composer (by renaming the folder temporary) will make the wp-admin page available again, so it’s a theme issue !!
This behaviour is the same after today’s update.

Costin

PS. (sorry, it’s in romanian language) Hai dom’le, cum naiba sa spui ca wp-admin/wp-login nu e problema voastra, normal ca se enerveaza lumea… se intelege ca este un update major si sunt bug-uri dar dati un semn ca stiti despre problema si ca se lucreaza, nu ne “pasati” cu un astfel de raspuns …

Post count: 18

I do also get the same error message when Newspaper 9.7 or 9.7.1 is installed.

Post count: 7

Please don’t be a defender lots of people have the same issue here. Look back what you had done.
I am the one having the issue and opened a subject with error code already.

Post count: 12

I’m having the same issue and this must be fixed. This is literally crazy. Please go back to 9.6’s update until this is resolved for those of us who didn’t backup the website every two hours.

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